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Refund policy
Refund & Return Policy
At Pure Fight 4U, we want our customers to have a clear and straightforward return process. Please review the following policy before requesting a return.
30-Day Return Window
You may request a return within 30 days of receiving your order.
To be eligible for a standard return, products must generally be unopened, unused, and in their original packaging.
If an item arrives damaged, defective, or incorrect, please contact us as soon as possible so we can assist you.
How to Request a Return
Before sending any product back, please contact us at:
Once your return is approved, we will provide you with return instructions and the appropriate return shipping address.
Please do not send products back without first receiving return authorization from Pure Fight 4U.
Please also do not send returns to our business contact address unless we specifically instruct you to do so. Approved returns may be directed to our authorized fulfillment and returns facility.
Return Shipping Costs
For standard returns made because the customer changed their mind or no longer wants the product, the customer is responsible for the return shipping cost.
If you received an incorrect, damaged, or defective product, Pure Fight 4U will be responsible for the approved return shipping cost.
Large-Order Returns — 6 to 12 Bottles
Returns of orders containing 6 through 12 bottles are subject to a 30% return processing and disposal fee, which will be deducted from the approved refund.
Larger-volume returns require additional receiving, inspection, handling, and processing. Because we sell health and wellness products, certain returned products may not be eligible to be placed back into inventory and may need to be discarded or donated when appropriate.
The 30% fee applies only to returns involving orders containing 6 through 12 bottles.
The 30% fee does not apply when the return is caused by an incorrect, damaged, or defective product supplied by Pure Fight 4U.
Customers must receive return authorization before sending any large order back.
Damaged, Defective, or Incorrect Orders
Please inspect your order when it arrives.
If your order is damaged, defective, or contains an incorrect product, contact us promptly at purefight4u@gmail.com.
Please include your order information and a description of the problem so that we can review the issue and assist you.
Non-Returnable Products
For health and safety reasons, opened or used dietary supplements generally cannot be returned unless the product arrived damaged, defective, or incorrect.
Gift cards and products specifically identified as final sale are also non-returnable.
If you are unsure whether your product qualifies for a return, please contact us before sending anything back.
Refunds
Once an authorized return is received and inspected, we will notify you regarding the status of your refund.
If approved, your refund will be issued to your original payment method within 5 business days after inspection.
Please note that your bank, credit card company, or payment provider may require additional time to process and post the refund to your account.
Any applicable 30% return processing and disposal fee for qualifying 6-to-12-bottle returns will be deducted from the approved refund.
Contact Us
If you have questions regarding a return, refund, or order, please contact:
Pure Fight 4U LLC
Customer Service
Phone: (917) 834-0295
Email: purefight4u@gmail.com
Business Address:
2167 Bedford Ave, Apt 3L
Brooklyn, NY 11226
United States
Important: Our business address is provided for business identification and customer contact purposes. Please do not mail returns to this address unless you have received written instructions from Pure Fight 4U directing you to do so.